FAQ

How do I know if my grief is the kind you help with?
It would be helpful for you to read the section on Bereavement and its effects where you will see the explanations in detail.

What do I need to do to get started with BCS?
For one to one counselling we need a referral from your GP in order to proceed. We would then arrange an assessment appointment with you. This will enable us to evaluate if the service is suitable for your needs.

If you wish to attend our Bereavement Support Groups, we do not require a GP referral for this but you will need a short telephone assessment. Please contact us for more info.

Are there situations where you are not able to offer support?

If any of the following apply then we would be unable to offer support:

  • If you have long standing or enduring mental health problems that are not bereavement related
  • If you are under 18 years old
  • If you are currently receiving a therapeutic intervention from another service
  • If your grief is not complicated and there were no traumatic factors around the death. (In this case you can self refer yourself to other services in the area such as CRUSE or Plymouth Options)

How much does it cost?
We are only partly funded by the NHS and remain reliant on donations to provide our service. If your GP is in the area covered by Plymouth and West Devon CCG we can currently offer sessions free of charge. Donations would still be very much appreciated. We are hugely reliant on these in order to continue offering our support.

If you are outside of this area, we may be able to help you (depending on our availability of counsellors). There would be a charge for this. Please contact us for the latest fees.

How much help will I need and how long will it take?
Like many services at the moment we do have a waiting list due to limited funding. We will always try to get you seen as quickly as possible.

The number of sessions a client needs will vary greatly depending on the complexity of the grieving process. We do offer a limited number of sessions but this will be discussed at your assessment.

What happens during a session?
In the beginning of the counselling process the client and counsellor will explore what particular difficulties the client is experiencing following the death of the loved one. The subsequent sessions will be used to find ways to address these difficulties and help the client find healthy ways to cope with the changes in their lives.

Will I always see the same person (and what if I don’t like them)?
It is usual for a client to work with the same counsellor throughout the course of counselling. If however a client feels unable to work to best advantage with their counsellor, we may look at allocating a different counsellor.

Do you see the whole family together or just individuals?
It is common for the death of a loved one to effect more than one person in the family. We frequently work with more than one member of a family but this is done on an individual basis.

Where do you have the counselling sessions?
Most frequently the sessions take place in our counselling room at Falcon House, Langage Plympton. Sometimes we are able to see clients at their GP surgery or at home.

Will you be able to ‘cure’ me?
We specialise in helping bereaved people who are having particular difficulty with their grieving process to grieve in a more healthy and manageable way. Our aim is to help the client to be able to live a normal life and look forward to a future even without the person who has died.